Conversations on the Creek
Partner Podcast #12 | Reflections on the Creek

Partner Podcast #12 | Reflections on the Creek

November 9, 2021

In the course of interviewing our insurtech partners from across the P&C insurance industry, we've covered a lot of topics thus far on the Partner Podcast segment of Conversations on the Creek. These topics have included discussions around the impact of telematics on personal auto, to how AI-powered predictive analytics is helping adjustors triage and process claims, to wildfire risk scores ability to inform underwriting decisions and much more. In this special episode, the co-hosts Rob and Zach get together 1:1 to reflect on some of the key takeaways from the initial episodes from the show and discuss the direction of where the show will be going in the future. Have feedback on the show or topics you'd like to see covered in future episodes? If so, feel free to drop us a note a note by emailing solution.partner@duckcreek.com.

Partner Podcast #11 | Pay-As-You-Go Billing in Workers‘ Comp

Partner Podcast #11 | Pay-As-You-Go Billing in Workers‘ Comp

October 12, 2021

Today’s competitive soft workers’ compensation market, characterized by the strong underwriting performance among insurers and the lowering of rates in recent years, is leading to an environment where insurers must find new ways to differentiate themselves from the competition. In this episode of the Conversations on the Creek partner podcast series, learn how the rise of pay-as-you-go billing is enabling workers' comp insurers to provide more convenient, flexible, and positive customer experiences to businesses. 

Partner Podcast #10 | Managing Wildfire Risk with Clark Woodward of RedZone

Partner Podcast #10 | Managing Wildfire Risk with Clark Woodward of RedZone

September 14, 2021

Between the earth's climate warming, exposure growth in the Wildland Urban Interface (WUI), and other factors, the loss potential of wildfires is growing. In this partner podcast series episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek chat with Clark Woodward of RedZone about the impact of climate change on wildfire risk, the Dixie Fire in California, and how wildfire risk scores and the drivers behind those scores are enabling insurers to make smarter underwriting decisions.

Partner Podcast #9 |Fighting Fraud with Jeroen Morrenhof of FRISS

Partner Podcast #9 |Fighting Fraud with Jeroen Morrenhof of FRISS

September 9, 2021

Insurance claims fraud has and continues to be a major challenge the P&C industry faces – while the exact cost remains difficult to quantify, it has been estimated that fraud may be costing insurers in the US alone over $80 Billion USD per year. In this episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Jeroen Morrenhof of FRISS about some of the recent claims fraud schemes that insurers are experiencing, how AI-powered fraud detection scores can help claim adjusters fight fraud, and the steps insurers can take to stop scammers and make insurance more honest. https://www.duckcreek.com/partner/friss/

Partner Podcast #8 | Communicating About CAT Events with Tara Kelly of SPLICE Software

Partner Podcast #8 | Communicating About CAT Events with Tara Kelly of SPLICE Software

September 9, 2021

With 30 named storms (including 11 landing falling storms in the continental US) and seven major hurricanes including Hurricane Laura, the 2020 Atlantic hurricane season shaped up to be a very busy one for insurers. In this episode of Conversations on the Creek, Rob Savitsky and Peter Herz from Duck Creek chat with Tara Kelly of SPLICE about what communication strategies and tactics worked well and what didn’t for insurers during the 2020 season, recap the current challenges insurers face when communicating with policyholders during hurricanes, floods, wildfires, and other CAT events, and discuss key trends in sending out automated policyholder notifications before, during, and after CAT events.

Partner Podcast #7 | Reflections on a Year WFH with Jim Bramblet of Accenture

Partner Podcast #7 | Reflections on a Year WFH with Jim Bramblet of Accenture

September 9, 2021

While the COVID-19 pandemic’s legacy on the nature of work remains to be seen, it’s clear that it has pushed organizations and workers across the P&C insurance industry to adopt new strategies and behaviors, some of which are likely to live on and become the new normal. In this episode of Conversations on the Creek, Rob Savitsky chats with Jim Bramblet of Accenture about his experiences working from home, implementing SaaS core systems remotely, and sharing his perspective on what the future of implementations may look like.

 
Partner Podcast #6 | AI-Powered Predictive Analytics‘ Impact on Claims with Stan Smith of Gradient AI

Partner Podcast #6 | AI-Powered Predictive Analytics‘ Impact on Claims with Stan Smith of Gradient AI

September 9, 2021

Tapping into artificial intelligence and machine learning to derive predictive analytics is paramount to the success of modern insurers. In this episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Stan Smith of Gradient AI about insurance data sources that AI-powered predictive analytics are trained on, the key uses in claims they are being used to solve, and the impact they are having on the role of the claims adjuster.

Partner Podcast #5 | Underwriting Small Commercial Property with Tracey Waller of ISO (Part 2)

Partner Podcast #5 | Underwriting Small Commercial Property with Tracey Waller of ISO (Part 2)

September 9, 2021

As a $100+ billion market in direct written premium, the small commercial market represents a large opportunity for carriers to capture. In this episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek continue the conversation with Tracey Waller from ISO, a Verisk business, beginning with a discussion on how a building’s system maintenance activities impact its risk. (Part 2)

Partner Podcast #4 | Underwriting Small Commercial Property with Tracey Waller of ISO (Part 1)

Partner Podcast #4 | Underwriting Small Commercial Property with Tracey Waller of ISO (Part 1)

September 9, 2021

As a $100+ billion market in direct written premium, the small commercial market represents a large opportunity for carriers to capture. In this episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek talk with Tracey Waller from ISO, a Verisk business, about underwriting small commercial property risk, and the impact of data and workflow automation to inform better outcomes for carriers.

Partner Podcast #3 | Conquering Cyber Risk with Samit Shah of BitSight

Partner Podcast #3 | Conquering Cyber Risk with Samit Shah of BitSight

September 9, 2021

As one of the fastest growing segments of the P&C insurance industry, cyber risk presents both challenges and opportunities for carriers to address. In this episode of Conversations on the Creek, Rob Savitsky and Peter Herz from Duck Creek talk with Samit Shah of BitSight to demystify the state of the cyber insurance market, and discuss how emerging data sources in security ratings are enabling carriers to better underwrite, price, and manage cyber risk.